Effective Date: 27/06/2024

Welcome to Yellow & Grey ("we," "us," "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website www.yellowgrey.co.uk and make purchases from us.

1. Information We Collect
We may collect the following types of information:
- **Personal Information:** Name, email address, mailing address, phone number, payment information, and any other information you provide when making a purchase or contacting us.
- **Automatically Collected Information:** IP address, browser type, operating system, referring URLs, page views, and other usage information collected through cookies and similar technologies.
- **Order Information:** Details of products purchased, purchase dates, and any other related transaction information.

2. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders.
- Communicating with you regarding your order status and customer service inquiries.
- Sending promotional materials, newsletters, and other communications (you can opt-out at any time).
- Improving our website, products, and services.
- Conducting analytics and research to better understand our customers and improve our offerings.

3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- **Service Providers:** Third-party vendors who assist us with payment processing, shipping, data analysis, email delivery, hosting, and customer service.
- **Legal Requirements:** If required by law or in response to legal process, we may disclose your information.
- **Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.

4. Security of Your Information
We implement a variety of security measures to protect your personal information. This includes the use of encryption technology (SSL) to safeguard your data during transmission and secure servers to store your information.

5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies help us understand how you use our Site, remember your preferences, and deliver relevant advertisements. You can adjust your browser settings to refuse cookies, but some features of our Site may not function properly.

6. Your Rights and Choices
You have the following rights regarding your personal information:
- **Access and Correction:** You can access and update your personal information by logging into your account or contacting us directly.
- **Opt-Out:** You can opt-out of receiving promotional emails by following the unsubscribe instructions in those emails.
- **Data Deletion:** You can request that we delete your personal information, subject to certain legal requirements.

7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

8. Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

www.yellowgrey.co.uk  
1 Ellison Grove, BD208DN  
Email: sales@yellowgrey.co.uk